Accuracy, Appropriate Frequency and Right Channels of Communication Correlate with Higher Levels of Trust Workers Looking for Information on Reopening from Employers View press release as PDF View infographic MILL VALLEY, Calif. and NEW YORK – May 11, 2020 – New research shows that more than a third of U.S. employees say their level of trust […]
When we sent our inaugural Orangefiery Quarterly in February 2020, we had no idea the world would change so dramatically in just two months.
As we finalize this Quarterly, more than 3 million people – a number that is surely understated by a significant amount due to limited testing – have been confirmed to have COVID-19. More than 200,000 have died. It has been a great human tragedy, overwhelming both individuals and health systems. The indiscriminate nature of the disease – the fact that while the vulnerable are disproportionately at risk, even the healthy are not safe – has shaken us to our belief systems.
seeds of change amid the coronavirus disruption When we sent our inaugural Orangefiery Quarterly in February 2020, we had no idea the world would change so dramatically in just two months. As we finalize this Quarterly, more than 3 million people – a number that is surely understated by a significant amount due to limited testing […]
By Mike Kuczkowski In the summer of 2015, Disney Chairman and CEO Bob Iger wanted to be candid with the investment community about an issue that had been haunting the company for a while. ESPN was a very big and very profitable part of Disney’s $52 billion business, which at that point included Pixar, Marvel […]
In the summer of 2015, Disney Chairman and CEO Bob Iger wanted to be candid with the investment community about an issue that had been haunting the company for a while.
On a recent webinar about COVID-19 communications, an audience member asked, “how will leaders know when it is ok to go back to business as usual?” If I was to read between the lines, another way to ask this question could have been, “what the heck are we supposed to be telling our people when we have no clue what will happen or when it will happen or how it should happen?”
On a recent webinar about COVID-19 communications, an audience member asked, “how will leaders know when it is ok to go back to business as usual?” If I was to read between the lines, another way to ask this question could have been, “what the heck are we supposed to be telling our people when […]
We have just completed our first survey of leadership communications at US organizations in the context of the COVID-19 pandemic. The press release can be found here and the full research report can be found here.
The results found that organizations have risen to the challenge of COVID-19 communications, but the needs of employees in this time of crisis persist. Leaders must address concerns and demonstrate transparency, clarity and openness to build stronger relationships with employees.
By Diana Dopfel and Mike Kuczkowski We have just completed our first survey of leadership communications at US organizations in the context of the COVID-19 pandemic. The press release can be found here and the full research report can be found here. The results found that organizations have risen to the challenge of COVID-19 communications, but […]
To follow up on “Navigating COVID-19: A Briefing for Leaders,” which we posted last week, we’ve created two downloadable, printable references to keep handy as you prepare communications related to COVID-19. The first, a COVID-19 Lexicon, contains a list of key terms related to COVID-19, including self-quarantine, isolation, lockdown, and others. We’ve also outlined the difference between coronavirus, COVID-19 and SARS-CoV-2, so you can […]
To follow up on “Navigating COVID-19: A Briefing for Leaders,” which we posted last week, we’ve created two downloadable, printable references to keep handy as you prepare communications related to COVID-19.
By Mike Kuczkowski Around the globe, we are navigating unprecedented territory. In response to the coronavirus 2019 pandemic, borders have closed, Main Streets have shuttered and millions of people are working from home—many alongside their children, who are figuring out how to go to school via teleconference. The constant stream of information on this emergent disease—the […]
