April 9, 2015

By Mike Kuczkowski The first move for anyone facing a lawsuit is to get a good lawyer. The second move: get a good communications counselor. In Pao v. Kleiner Perkins, (see The Reputational Costs of Litigation), both sides put significant resources into communications. Pao lunched with reporters from Reuters and re/code. (Note: registration required for access.) The […]

The first move for anyone facing a lawsuit is to get a good lawyer.

The second move: get a good communications counselor.

In Pao v. Kleiner Perkins, (see The Reputational Costs of Litigation), both sides put significant resources into communications. Pao lunched with reporters from Reuters and re/code. (Note: registration required for access.) The Wall Street Journal took an in-depth look at crisis communications firm Brunswick’s efforts on behalf of Kleiner Perkins. (Ditto.)

March 23, 2015

By Mike Kuczkowski Last week, the coffee giant Starbucks launched a campaign encouraging its baristas to engage customers in a dialogue about race. Baristas around the country were encouraged to chat about race with their customers and write “Race Together” on each coffee cup. It was a bold move, not without risk, and it has […]

January 30, 2015

By Mike Kuczkowski The two weeks between the AFC/NFC Championship games and the Super Bowl is usually devoted to celebrating the success of the two teams who have made it to the Big Game, examining their strengths and weaknesses, pulling together Super Bowl party menus and generating some excitement about one of the few remaining […]

August 19, 2014

Much has changed since Apple hired its last communications leader in 1996. We thought we’d offer some thoughts about the communications function and the role of chief communications officer, as you head up a search for the successor to Katie Cotton, who retired at the end of May.